Term and Conditions

Welcome to Our Magical World!

Dear Disney Fan, welcome to Mickey Mouse Store! We’re thrilled to have you join our magical community. These Terms and Conditions are designed to ensure your shopping experience is as wonderful as Mickey’s adventures. By using our website, you agree to these terms – so please read them carefully!

1. Who We Are and Our Products

Store Identity: We are Mickey Mouse Store, your official destination for authentic Disney merchandise and magical experiences.

Product Collections: We offer a wide range of Disney-themed products including:

• Fashion items (All Tees, Bottoms, BB22 collections)
• Accessories and Bags
• Home and Bedding items
• Art and Collectibles
• Special collections and seasonal items

2. Your Magical Account

User Responsibilities:

• Provide accurate and current information when creating an account
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized account activity
• Be at least 18 years old or have parental consent to make purchases

3. Ordering and Payment Magic

Order Process:

• Orders are processed within 1-2 business days after payment confirmation
• You’ll receive email confirmation for all orders
• We reserve the right to cancel any order for reasons including pricing errors or suspected fraud

Payment Options: We accept:

• Visa
• MasterCard
• JCB
• PayPal

4. Shipping and Delivery

Our Promise: We work hard to bring Disney magic to your doorstep as quickly as possible!

Your Understanding:

• Delivery times are estimates and may vary during holidays
• Customs processing may cause additional delays for international orders
• You are responsible for providing correct shipping address information

5. Returns and Exchanges Policy

We want you to love every magical item! If something isn’t perfect, here’s how we can help:

Timeframe: 15 days from delivery date

Return Process:

• Contact us at [email protected] within 15 days
• Include your order number and item details
• Wait for Return Authorization Number
• Ship items to: Mickey Mouse Store, 746 Jim Rosa Lane, San Francisco, US 94143

Condition Requirements: Items must be:

• In original condition with all tags attached
• Unwashed and unworn (for apparel)
• In original packaging (for accessories and art)
• Free of stains, odors, or damage

6. Disney Magic – Intellectual Property

All Disney characters, logos, and designs are trademarks of The Walt Disney Company. We are proud to offer officially licensed Disney merchandise. You may not:

• Reproduce, duplicate, or copy our products
• Use Disney intellectual property for commercial purposes
• Claim ownership of any Disney characters or designs

7. Our Responsibilities and Limits

We Promise To:

• Provide accurate product descriptions and images
• Process orders promptly and efficiently
• Offer responsive customer service
• Protect your personal information

Limitation of Liability: While we work hard to make every experience magical, we cannot be responsible for:

• Delivery delays due to carrier issues or customs
• Minor color variations in product images
• Damages during shipping (contact carrier for shipping insurance claims)
• Changes in product availability

8. Your Responsibilities

To help us create the best Disney experience, we ask that you:

• Provide accurate billing and shipping information
• Review your order carefully before purchase
• Contact us promptly with any concerns
• Understand that some products have special handling requirements
• Respect Disney intellectual property rights

9. Contact Our Magic Makers

We’re here to help spread Disney magic! Contact us:

• Email: [email protected]
• Store Address: Mickey Mouse Store, 746 Jim Rosa Lane, San Francisco, US 94143
• Response Time: Typically within 24 hours during business days

10. Policy Updates

We may update these Terms and Conditions to better serve our Disney community. Continued use of our website after changes constitutes acceptance of the new terms.